Tiffany Gilliard brings 25 years of customer service experience and a strong understanding of the home-buying process to her role as Loan Officer with Community Housing Services Agency, Inc. (CHSA). Her experience working with homebuyers has given her valuable insight into the many steps involved in turning the goal of homeownership into a reality.

Prior to joining CHSA, Ms. Gilliard assisted buyers in identifying homes that aligned with their lifestyle and financial goals. Her experience included coordinating property showings, maintaining consistent communication with clients, providing information on local market trends and purchasing options, and helping coordinate inspections, documentation, and closing timelines. She also understands the importance of maintaining accurate client records and keeping each stage of a transaction organized and moving forward.

Ms. Gilliard brings this knowledge to CHSA’s lending team, where she is committed to providing borrowers with a smooth and supportive experience. She takes pride in building trust through accuracy, transparency, reliability, and clear communication. Her ability to simplify complex information helps clients better understand the lending process and make informed financial decisions.

With a service-first approach, Ms. Gilliard is passionate about building lasting relationships and helping individuals and families pursue housing opportunities that support long-term financial stability. Her commitment to exceptional service complements CHSA’s mission of creating and retaining affordable, quality housing and strengthening communities throughout Chatham County.